Bookmakers Neteller

What is Neteller?

Neteller is a digital wallet. You load money into it from a card, a bank account or a Paysafecard voucher and pay the bookmaker from the balance, so the operator only sees the e-mail address of the wallet. Withdrawals come back the same way, into the wallet, and from there you move them to your bank account or to a card when you want.

In January 2007 the United States charged its two founders with laundering online gambling proceeds and Neteller left the American market, where it had processed more than $10 billion of gambling payments; in July it agreed to forfeit $136 million and to return about $94 million to US customers. The listed parent, Neteller plc, became Neovia Financial in 2008 and Optimal Payments in 2011; in 2015 it bought Skrill and took the Paysafe name, and in 2017 the group was bought by CVC and Blackstone and delisted.

Today the wallet is run by Paysafe Financial Services Limited, authorised by the UK Financial Conduct Authority as an electronic money institution (reference 900015); customers in the European Economic Area are served by Paysafe Payment Solutions Limited, another company of the group. Bettors use it for the same reasons as Skrill: the bookmaker only needs the e-mail address of the wallet, payouts from betting sites reach the wallet at once and cost nothing on Neteller’s side, and one wallet serves every bookmaker you play at.

How to open a Neteller account

1. Sign up on neteller.com or in the app. You need an e-mail address, your name, address and date of birth. The terms require members to be at least 18.
2. Choose the account currency with care. Pick the currency you use at your bookmakers: every transaction in another currency pays the conversion fee, 4.49% on the fee page and “up to 4.49%, depending on your country of residence” in the help centre.
3. Verify your identity. Neteller photographs your ID in the app or by webcam, with a selfie, and asks for a proof of address as you approach the higher limits; it may later ask for a photo of you holding the ID or for a card or bank statement. Limits rise automatically after the ID check and are shown under Settings › Verification & features.
4. Load the wallet. A local bank deposit costs 0–1%; an international bank transfer, a Visa or Mastercard, Rapid Transfer and Trustly cost 2.5%; Paysafecard up to 5%. Card loads appear at once, bank transfers take one or two working days, up to five in some countries.
5. Pay the bookmaker. Choose Neteller in the cashier, type the e-mail of your wallet and confirm the payment on the Neteller page. The money is on your betting account at once.

What it costs

Between Neteller and the bookmaker the service is free in both directions: the fee page lists payments to merchants as free and withdrawals from merchant sites at 0%, and most bookmakers add no fee of their own. The costs are in the wallet itself, and on the main items they are higher than Skrill’s.

Neteller fees

Fees read on 19 October 2026 on the fee page of neteller.com, which does not split the figures by country and quotes fixed amounts in US dollars; the help centre adds that the conversion fee is “up to 4.49%, depending on your country of residence”. The Net+ card fees come from the help centre article on the card. The exact fee for your country is shown under Money in and Money out before you confirm a transaction.

Deposit and withdrawal times

Deposits are instant: a card load appears in the wallet at once (Neteller allows up to 20 minutes in case of a technical fault) and the payment to the bookmaker is credited immediately. Withdrawals take as long as the bookmaker needs to approve them, from a few minutes to two or three days depending on the operator and on whether your betting account is verified; once approved, the money reaches the wallet at once. In Neteller’s words, transfers from most merchant sites take no time at all.

From Neteller to your bank account the transfer takes from one to five business days and cannot be cancelled once started; to a Visa card it takes up to three business days and works only if the card issuer supports Visa payouts (OCT). Bank withdrawals go only to an account in your own name.

Where you can use it

Neteller says it serves every country listed on its registration form, through two companies of the Paysafe group: Paysafe Financial Services Limited in the United Kingdom and Paysafe Payment Solutions Limited for the European Economic Area. Whether you can use the wallet for betting then depends on the law of your country and on the bookmaker’s licence. Three rules matter for many readers.

• United Kingdom. Since 14 April 2020 credit cards cannot be used for gambling, and the Gambling Commission lets a bookmaker accept an e-wallet only if the provider can stop credit card money from reaching gambling payments. Neteller asks at every card load whether the money is for gambling; fund the wallet with a debit card or a bank transfer.
• Australia. Since 11 June 2024 online gambling cannot be paid with credit cards, with digital wallets linked to credit or with cryptocurrency.
• India. Neteller no longer opens accounts for residents of India; existing account holders keep the payment options available to them.

Elsewhere, some card issuers treat a wallet load used for gambling as a cash advance and charge their own fee. It does not go to Neteller, but you pay it.

Neteller and welcome bonuses